Return Policy

We want you to be happy with your Occasional Motto pieces. If something isn't right, we're here to help.

Returns & Refunds

Occasional Motto allows returns or refunds in the following situations:

The item is defective.
The item does not match its description.

Order Cancellations & Changes

Occasional Motto may not be able to accept order cancellations after the postage label is created.

If something on your order needs to be changed once it has been placed, please contact us as soon as possible through the Contact Us form with your Order Number included. Ability to make changes is not guaranteed and will be determined on a case-by-case basis.

Dissatisfied with Your Order?

If you are dissatisfied with your order or a specific item in your order, please contact us to discuss further.